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FAQs
Frequently Asked Questions (FAQ)
Welcome to BalloonsRightNow.com! We’re here to make your balloon arrangement delivery experience simple and hassle-free. Below are answers to some of the most common questions we receive. If you need more information, don’t hesitate to reach out!
1. What makes BalloonsRightNow.com different?
We make ordering balloon arrangements quick and easy! You can choose from our pre-designed options, select a size, and place your order online without needing to call or get a custom quote. Plus, we specialize in same-day, next-day or later deliveries, so your balloons will arrive when you need them! Our pricing is competitive while also making it easy to send balloon awesomeness ASAP. Please read the DELIVERY POLICY below before placing your order.
2. DELIVERY POLICY: PLEASE READ BEFORE PLACING YOUR ORDER
At Balloons Right Now, we try our best and hardest to make sure you have wonderful, high quality balloons delivered efficiently and swiftly. At checkout we provide a place where you can write us a message regarding any additional delivery instructions, we will try our best to accommodate. You can also select the time window for your delivery – morning or afternoon. Someone must be present at the time of delivery. Balloons cannot be left outside unattended.
Please note that we cannot provide you with a specific delivery hour but can provide a time window (ex: 8am to 12pm or 3pm to 6pm). Deliveries are made from morning until 6 PM. The driver will text you to let you know they are on their way. Please be aware of business/organization closing times. We try our best to deliver prior to closing times. If we attempt a delivery during the selected time window but cannot reach you we will call you to attempt to deliver the next day at an additional cost of $10 for the re-delivery.
SAME DAY deliveries need to be placed by 1PM to be able to deliver your arrangement within the same business day; they are delivered between 3pm to 6pm.
Deliveries to a business, a school, or an organization can be left with anyone at the building that is available, usually a front desk staff or security. If there is no front desk or security we can leave the balloons by the door of your home if it is enclosed (usually apartments and condos) and only if condo/apartment rules allow this. No P.O. Boxes or mail box delivery. We cannot leave the arrangements outdoors, exposed to the elements.
3. What areas do you deliver to?
We deliver balloon arrangements within a 20-mile radius of Boca Raton, FL. This includes the counties of Palm Beach and Broward. We deliver to surrounding areas like Delray Beach, Deerfield Beach, Coral Springs, Boynton Beach, and Parkland. Not sure if your location is covered? Just pick your favorite balloon arrangement and scroll down to “Where should I deliver them?” to check if your zip code is one of the lucky ones! We continue to expand to other areas, so if we do not have your zip code available right now, it may change in the near future.
4. Cancellations:
Orders may be canceled up to 24 hours before the scheduled delivery time for a full refund. Cancellations made less than 24 hours in advance are non-refundable, as materials and preparation are custom and time-sensitive. If you need to reschedule your delivery, please contact us as soon as possible—we’ll do our best to accommodate. There must be someone available to receive the balloons.
5. How do I place an order?
Ordering is simple:
- Browse our selection of balloon arrangements on the website.
- Choose your favorite design, select the size.
- Pick your preferred delivery date (same-day if ordered by 1 PM, next-day, or a later date).
- Provide your delivery details, complete payment, and you’re all set!
It’s that easy—no need for complicated back-and-forth quotes!
6. What sizes are available for balloon arrangements?
We offer our beautiful arrangements in three convenient sizes:
- Petite Charm (small) perfect for small gatherings or thoughtful gestures.
- Elite Elegance (medium) a classic choice for most occasions.
- Grand Splendor (large) great for making a big statement.
Each size is designed to fit your needs and budget while making a lasting impression.
We also offer some products in 1 size only.
7. Can I customize my balloon arrangement?
Our pre-designed arrangements are curated for a wide range of occasions, including birthdays, baby showers,anniversaries, and many more holidays or special occasions. Popular themes are available in three sizes or as a single product. However, if you have a specific request, feel free to contact us to see if we can accommodate it. We are always looking to expand our selection.
8. Do you offer same-day delivery?
Yes, we do! For same-day delivery, simply place your order by 1 PM, and we’ll make sure it’s delivered that day between 3pm-6pm. If you miss the cutoff, you can schedule delivery for the next day or a later date. The choice is yours!
9. What delivery times are available?
Next day (or later) deliveries are made between 8 AM and 6 PM. The delivery window options you can select are: between 8am -12pm and 3pm-6pm. Same-day deliveries are delivered between 3pm to 6pm. Someone must be present to receive the balloon arrangements. A text will be sent when your driver is on his way to your home. If no one is available we will reschedule. There may be a $10 fee to reschedule. During checkout, you can provide any special instructions, and we’ll do our best to accommodate.
10. How much do the balloon arrangements cost?
Our pricing depends on the size of your arrangement and factors in cost of high quality materials, labor, and helium. We source our material from distributors in the US.
Delivery fees may apply based on whether delivery is selected to be the same ($15) or next day ($10), all costs are clearly displayed during checkout. If nobody is available at the time of the delivery window we will reschedule your delivery. This may incur a cost of $10 to reschedule the delivery.
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11. Can I schedule delivery in advance?
Of course! You can schedule your delivery for any available date up to 30 days in advance. Just select your date during the ordering process, and we’ll take care of the rest. Give us a call if you have any questions.
12. Do you offer arrangements for businesses or events?
Yes, businesses and event planners are welcome to check out our chic and pre-designed options for their needs. We deliver fast and stress-free! For large corporate or event orders please contact us directly.
13. What payment methods do you accept?
We accept online payment via all major credit cards as well as other payment options like Apple Pay and PayPal. No cash payments.
14. Disclaimer regarding helium balloon safety:
Balloon arrangements are for decorative use only. For safety, longevity, and environmental protection, we recommend indoor use only—please do not release balloons outdoors as they can reach high altitudes and affect wildlife, powerlines, etc.
Keep uninflated, broken, and inflated balloons away from children under 8, as recommended by the U.S. Consumer Product Safety Commission (CPSC) and the American Academy of Pediatrics (AAP), due to choking and suffocation risks. Adult supervision is always recommended when children are around any balloons, including Mylar/foil. For safety, do not inhale helium from the balloons.
15. How can I contact you?
We’re here to help! You can reach us via:
- Email: balloonsrightnow@gmail.com
- Phone: 561-235-1633
- Contact form: Use the form on our website
📱 Customer support is available by text or phone Mon-Sat, 10AM-4PM & Sun, 10AM-2PM.
🛒 Order online 24/7 Deliveries occur during and outside of phone support hours.
If we cannot get to the phone right away please leave your name and phone number and we will return your call shortly. You can also send us a text message as we can sometimes return those messages a bit quicker.
We can’t wait to deliver joy and beautiful balloon arrangements straight to your doorstep! Thank you for choosing BalloonsRightNow.com.
Ready-to-go helium balloon arrangements delivered across Boca Raton, Delray Beach, Parkland & nearby areas. Same-day delivery available! Have questions? Text us or message us through the site – we’re happy to help.